Right of withdrawal
Withdraw from an online order.
Use this online function to clearly communicate your decision to withdraw from an eligible contract.
Online withdrawal
Request cancellation of an order.
For qualifying distance contracts, EU consumers generally have 14 days to exercise the right of withdrawal, subject to the legal exceptions that may apply.
Complete the form with the details needed to identify your order. An acknowledgement email must be issued without undue delay once the production commerce automation is connected.
This function does not restrict any other valid method of exercising your statutory rights.